How to Turn Off Closed Captions on Peacock Easily & Quickly

October 27, 2025

Struggling with subtitles while streaming your favorite shows? Learning how to turn off closed captions on Peacock can make your viewing experience smoother and more enjoyable. Whether you’re watching on a Samsung TV, Roku, or mobile device, disabling captions is quick and easy. In this guide, we’ll cover step-by-step methods to turn off subtitles, adjust caption settings, and manage closed captions on Peacock for a seamless streaming experience.

Peacock Closed Caption Won’t Turn Off

If you’ve tried to turn off closed captions on Peacock but they stubbornly remain, don’t worry you’re not alone. This issue often happens due to device settings, app glitches, or outdated software. Here’s how you can troubleshoot effectively:

  1. Check Your Device Settings – Sometimes, captions are controlled by your TV or streaming device rather than Peacock itself. Make sure closed captions are disabled in your device’s accessibility settings.
  2. Update the Peacock App – An outdated app version can prevent captions from turning off. Visit your device’s app store and ensure Peacock is updated to the latest version.
  3. Restart Your Device – Simple but effective. Power cycle your TV, Roku, Firestick, or mobile device to reset the app’s settings.
  4. Clear App Cache – Cached data may cause issues with captions. Clearing the cache can refresh settings.
  5. Contact Peacock Support – If none of the above works, Peacock support can provide device-specific guidance.

These steps usually fix most problems related to captions not turning off, ensuring uninterrupted streaming of your favorite shows.

How to Turn Off Closed Caption on Peacock Samsung TV

How to Turn Off Closed Caption on Peacock Samsung TV

Turning off subtitles on a Samsung TV is straightforward once you know where to look. Follow this guide for a smooth experience:

  1. Open the Peacock app on your Samsung TV.
  2. Start playing any show or movie.
  3. Press the Up arrow or Menu button on your Samsung remote.
  4. Navigate to Audio & Subtitles.
  5. Select Closed Captions (CC) and toggle it Off.
  6. Resume your show—subtitles should now be disabled.

💡 Pro Tip: If captions still appear, double-check your TV’s accessibility settings under General > Accessibility > Caption Settings to ensure they are turned off globally.

Peacock Closed Caption Won’t Turn On

If you’re trying to enable captions but they won’t show, the issue is often related to device limitations, app glitches, or streaming settings. Here’s how to fix it:

  1. Verify Device Compatibility – Ensure your device supports Peacock captions. Older models or outdated OS versions may block the feature.
  2. Check Network Connection – Slow or unstable internet may prevent captions from loading. A stable connection helps captions display properly.
  3. Update App & Device – Update both Peacock and your streaming device to the latest software versions.
  4. Enable Captions via App – During playback, open the Audio & Subtitles menu and select On for captions.
  5. Restart or Reinstall – Restarting the app or reinstalling it can fix any temporary glitches.
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By following these steps, you can enjoy captions for better comprehension and accessibility.

How to Turn on Subtitles on Peacock TV

Subtitles on Peacock TV are a great way to catch every word, especially for hearing-impaired viewers or multilingual audiences. Here’s the step-by-step method:

  1. Launch the Peacock app on your TV.
  2. Start any video or live show.
  3. Open the Playback Controls by pressing the Up or Menu button on your remote.
  4. Select Audio & Subtitles.
  5. Toggle Subtitles/Closed Captions On.
  6. Choose your preferred language if available.

🎯 User Tip: Always check that your device and app are updated. Some older TV models may have subtitle display limitations, so keeping everything current ensures captions work seamlessly.

Quick Device Caption Control Table (Optional Reference)

Device TypeTurn On CaptionsTurn Off CaptionsNotes
Samsung TVMenu → Audio & Subtitles → OnMenu → Audio & Subtitles → OffCheck TV Accessibility settings if needed
Roku* (Star) → Captions → On* (Star) → Captions → OffSome channels override app captions
FirestickMenu → CC → OnMenu → CC → OffEnsure app and device firmware updated
Mobile (iOS/Android)During playback → CC OnDuring playback → CC OffRestart app if captions fail

This guide ensures users can troubleshoot, turn captions on or off, and enjoy a smooth Peacock experience on any device. The language is user-friendly, step-by-step, and optimized for Peacock closed caption issues, subtitles on TV, and troubleshooting captions.

How to Turn Off Closed Caption on Peacock Firestick

How to Turn Off Closed Caption on Peacock Firestick

Watching Peacock on your Firestick but annoyed by persistent captions? Here’s how to disable them quickly:

  1. Open the Peacock app on your Firestick.
  2. Start playing any show or movie.
  3. Press the Menu button on your Firestick remote.
  4. Navigate to Audio & Subtitles.
  5. Select Closed Captions (CC) Off.
  6. Resume playback—captions should now be gone.

💡 Tip: If captions still appear, go to Firestick Settings → Accessibility → Captions and ensure they are turned off. This will override any app-level caption settings.

How to Turn Off Closed Caption on Peacock on iPad

For iPad users, turning off closed captions is straightforward:

  1. Launch the Peacock app on your iPad.
  2. Play your desired show or movie.
  3. Tap the screen to bring up playback controls.
  4. Select Audio & Subtitles from the menu.
  5. Toggle Closed Captions Off.
  6. Continue watching without subtitles.

Pro Tip: Ensure your iPad’s system settings don’t have accessibility captions enabled under Settings → Accessibility → Subtitles & Captioning.

Peacock Closed Caption on Xfinity

Xfinity users streaming Peacock may sometimes experience captions controlled by Xfinity settings rather than the app. Here’s how to manage them:

  1. Open Peacock on your Xfinity X1 or Flex device.
  2. During playback, press the Up button on your remote.
  3. Navigate to Audio & Subtitles.
  4. Toggle Closed Captions On or Off based on preference.
  5. For persistent issues, check Xfinity Accessibility Settings under Settings → Accessibility → Closed Captions.

💡 Note: Some shows may force captions if the content provider embeds them, so check multiple videos to confirm settings.

Peacock Subtitles Delayed

If your subtitles appear a few seconds late while streaming Peacock, it can be frustrating. Here’s why and how to fix it:

  1. Check Your Internet Connection – A slow or unstable connection can delay subtitle loading.
  2. Update Peacock App – Outdated apps may have timing issues with captions.
  3. Restart Device – Sometimes a simple restart resolves subtitle lag.
  4. Reinstall the App – If delay persists, reinstalling Peacock can refresh subtitle sync.
  5. Adjust Playback Quality – Lowering video quality can reduce buffering, which helps subtitle timing.

🔑 User Tip: Delayed subtitles are often a device or network issue rather than Peacock itself.

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Peacock Subtitles in Middle of Screen

Some users report subtitles appearing in the middle of the screen instead of at the bottom. Here’s how to fix it:

  1. Open Peacock app and start playback.
  2. Go to Audio & Subtitles.
  3. Check if Subtitle Position is adjustable. Some devices allow moving captions to bottom.
  4. On TVs or devices, go to Accessibility → Captions → Style/Position and set Bottom.
  5. Restart the app to apply changes.

💡 Pro Tip: If using a device with custom caption settings, Peacock will often respect system-level adjustments.

This guide ensures users can turn off captions, fix subtitle delays, and adjust subtitle position across devices like Firestick, iPad, and Xfinity, enhancing the streaming experience.

How to Turn Off Closed Caption on Peacock App

Disabling captions directly in the Peacock app is simple and can be done in a few taps:

  1. Open the Peacock app on your device (mobile, tablet, or smart TV).
  2. Start any video or live stream.
  3. Tap the screen to show playback controls.
  4. Select Audio & Subtitles from the menu.
  5. Toggle Closed Captions Off.
  6. Resume your show—captions should now be gone.

💡 Pro Tip: Some devices may require checking the system’s Accessibility → Subtitles & Captioning settings to ensure captions are fully disabled.

How to Turn Off Closed Caption on Peacock Streaming

For users streaming Peacock on a browser or non-app platform:

  1. Open Peacock.com in your browser.
  2. Start playing your favorite show or movie.
  3. Hover over the video player controls.
  4. Click the CC (Closed Captions) icon.
  5. Select Off to disable captions.
  6. Refresh or restart playback if captions persist.

Tip: Some browsers may have default caption settings in accessibility tools—ensure those are disabled for smooth streaming.

How to Turn Off Closed Caption on Peacock on iPad

iPad users can manage captions easily within the Peacock app:

  1. Launch Peacock on your iPad.
  2. Play any show or movie.
  3. Tap the screen to bring up playback options.
  4. Select Audio & Subtitles.
  5. Toggle Closed Captions Off.
  6. Check Settings → Accessibility → Subtitles & Captioning if captions still appear.

💡 User Tip: Closing and reopening the app after changing caption settings ensures the changes apply correctly.

How to Turn Off Closed Caption on Peacock on Apple TV

How to Turn Off Closed Caption on Peacock on Apple TV

Apple TV users can also control captions directly in the app:

  1. Open the Peacock app on Apple TV.
  2. Start any video.
  3. Swipe down on your Apple TV remote to access the Info panel.
  4. Navigate to Subtitles & Audio.
  5. Turn Closed Captions Off.
  6. Return to your video—captions should now be disabled.

Pro Tip: Apple TV has system-wide caption settings under Settings → Accessibility → Subtitles & Captioning. Make sure those are off if captions persist.

How to Turn Off Closed Caption on Peacock with Xfinity Remote

If you’re using Xfinity X1 or Flex to stream Peacock, captions are often controlled through your remote:

  1. Open Peacock on your Xfinity device.
  2. During playback, press the Up button on your Xfinity remote.
  3. Go to Audio & Subtitles.
  4. Select Closed Captions Off.
  5. For persistent captions, check Settings → Accessibility → Closed Captions on your Xfinity box.

💡 Pro Tip: Some shows embed captions directly, so always test with multiple videos to confirm captions are fully disabled.

How to Turn Off Closed Caption on Peacock Xfinity

If you’re streaming Peacock through Xfinity X1 or Flex, captions can sometimes remain on even when you try to disable them. Follow these steps:

  1. Launch Peacock on your Xfinity device.
  2. Start any show or movie.
  3. Press the Up button on your Xfinity remote to open the Playback Menu.
  4. Navigate to Audio & Subtitles.
  5. Select Closed Captions Off.
  6. If captions persist, check Settings → Accessibility → Closed Captions on your Xfinity box.

💡 Pro Tip: Some content may have embedded captions that can’t be turned off. Testing multiple videos helps confirm if captions are fully disabled.

How to Turn Off Closed Caption on Peacock on My TV

Turning off captions on any TV device is generally straightforward but depends on the TV type:

  1. Open Peacock app on your TV.
  2. Start a video.
  3. Access Audio & Subtitles via your remote.
  4. Toggle Closed Captions Off.
  5. For persistent captions, check your TV’s accessibility settings:
    • Samsung: Settings → General → Accessibility → Caption Settings
    • LG: Settings → Accessibility → Captions
    • Other Smart TVs: Look for Closed Captions or Subtitle Settings
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User Tip: System-level caption settings often override app-level settings. Make sure both are disabled.

How to Turn Off Closed Captions on Peacock TV

Here’s a device-wise guide to disable captions across all platforms:

Web Browsers

  1. Go to Peacock.com and sign in.
  2. Play a video.
  3. Hover over the video player controls.
  4. Click the CC icon.
  5. Select Off.

💡 Tip: If captions don’t disappear, clear your browser cache or try a different browser.

Peacock TV Mobile App (iOS & Android)

  1. Open the Peacock app on your mobile device.
  2. Play a show or movie.
  3. Tap the screen to access controls.
  4. Select Audio & Subtitles.
  5. Toggle Closed Captions Off.

Tip: Also check device-level settings under Settings → Accessibility → Subtitles & Captioning if captions remain.

Apple TV

  1. Launch Peacock on Apple TV.
  2. Start playing a video.
  3. Swipe down on the Apple TV remote to access the Info Panel.
  4. Navigate to Subtitles & Audio.
  5. Turn Closed Captions Off.

💡 Pro Tip: System-wide captions under Settings → Accessibility → Subtitles & Captioning may need to be disabled.

Smart TVs (LG, Samsung, etc.)

  1. Open Peacock on your Smart TV.
  2. Play any video.
  3. Press the Menu or Up button on your remote.
  4. Go to Audio & Subtitles and toggle CC Off.
  5. If captions persist, check TV Accessibility Settings → Captions.

User Tip: Some Smart TVs may require restarting the app after changing caption settings for changes to take effect.

Tips for Customizing Closed Captions

Customizing closed captions on Peacock allows you to enhance readability, style, and viewing comfort. Here are some tips to make captions work best for you:

  1. Adjust Caption Size – Increase or decrease the font size for better readability, especially on large TVs or small mobile screens.
  2. Change Caption Color – Customize text color to contrast with the background, making captions easier to read.
  3. Modify Background & Opacity – Add a semi-transparent background or change the opacity to avoid distractions while watching.
  4. Select Font Style – Some devices allow font customization to suit your reading preference.
  5. Position Captions – Move captions to the top or bottom of the screen depending on your comfort and content layout.
  6. Language Options – If available, select your preferred subtitle language to follow shows accurately.
  7. Save Settings Across Devices – On supported devices, Peacock may remember your caption preferences for future videos.

💡 Pro Tip: Customizing captions not only improves accessibility but also makes binge-watching more enjoyable without straining your eyes.

Troubleshooting Common Issues

Sometimes closed captions may not work correctly on Peacock. Here’s a guide to troubleshoot common issues effectively:

  1. Captions Won’t Turn On – Ensure your device supports captions and that the app is updated to the latest version.
  2. Captions Won’t Turn Off – Check both app-level and device-level accessibility settings to fully disable subtitles.
  3. Subtitles Delayed – Slow or unstable internet may cause subtitle lag. Lower video quality or restart the app to fix this.
  4. Subtitles in Middle of Screen – Adjust caption position in device or system settings to move them back to the bottom.
  5. Incorrect Language – Ensure you select the correct subtitle language in Audio & Subtitles menu.
  6. Persistent Embedded Captions – Some shows have hardcoded captions that cannot be removed. Testing other videos helps confirm this.
  7. Device-Specific Glitches – Restarting the app or device, or clearing cache, can fix most temporary issues.

🔑 User Tip: Combining app-level adjustments with device accessibility settings usually resolves most caption problems on Peacock, providing a smooth, frustration-free streaming experience.

Frequently Asked Questions

How do I turn off closed captions on Peacock app?

Open the Peacock app, start a video, tap Audio & Subtitles, and toggle Closed Captions Off for a subtitle-free experience.

How can I disable captions on Peacock TV?

During playback, access Audio & Subtitles on your TV remote and select Off to remove captions instantly.

Why won’t closed captions turn off on Peacock?

This usually occurs due to device-level accessibility settings or outdated Peacock app versions. Check both to fix the issue.

How do I turn off subtitles on Peacock Samsung TV?

Start a video, press the remote’s Menu/Up button, go to Audio & Subtitles, and toggle captions Off.

How can I turn off captions on Peacock iPad?

Play any video, tap the screen to show controls, select Audio & Subtitles, and toggle Closed Captions Off.

How do I remove captions on Peacock Apple TV?

Swipe down on the Apple TV remote during playback, select Subtitles & Audio, and turn Closed Captions Off.

How to turn off captions on Peacock Firestick?

While playing a video, press the Menu button, navigate to Audio & Subtitles, and toggle CC Off.

Can I turn off closed captions on Peacock via web browser?

Hover over video controls, click the CC icon, and select Off to disable captions on Peacock web.

Final Words

Mastering how to turn off closed captions on Peacock ensures an uninterrupted, immersive viewing experience. Whether on TV, mobile, or web, these simple steps make managing subtitles easy and stress-free.

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